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Portal Privacy Notice


Last modified: June 2, 2014 | Version 1.1


This Privacy Policy (the "Policy" or "Privacy Policy") governs how Fimmaec IT PA, a Florida Private Association, and its affiliates ("Fimmaec IT") collect, use, maintain and disclose Personal Information (as described in this Policy) from users of this website, https://us.cloud.im/ ("Site"), and all cloud services ("Services") offered by Fimmaec IT.

"You", "your" or "user" or "customer" in this Policy refers to any individual or entity who accepts the General Terms of Service associated with the Site and Services, has access to your account, uses the Services or the Site, or orders the Services, and includes both end users of the Services as well as Fimmaec IT resellers who make use of the Site and Services.

Information that Fimmaec IT Collects.

Fimmaec IT, from time-to-time, may collect personally identifiable information ("Personal Information") from users when they browse, use or register for the Site or Services. This includes, but is not limited to, name, address, email address and credit card/banking information that you provide, and any correspondence that you have with Fimmaec IT that occurs by way of telephone, email, online chat, web-based email forms and/or support tickets that are generated for the purpose of communicating and/or resolving any issues related to the Services. Fimmaec IT also collects additional usage information that is collected electronically about how users use the Site (e.g., by tracking the number of unique page views received by the pages of the Site, or the domains from which users originate) or via cookies that can be used to identify the user should they visit the Site again (" Additional Usage Information").

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. Fimmaec IT use cookies on this Site. Fimmaec IT may link the information we store in cookies with Personal Information you submit while on the Site. Fimmaec IT uses both session ID cookies and persistent cookies.

Fimmaec IT uses session cookies to make it easier for you to navigate the Site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s "help" file.

Fimmaec IT may set a persistent cookie to store your password(s), so you don’t have to enter it more than once. Persistent cookies also enable us to track and target the interests of Fimmaec IT’s users to enhance the experience on the Site. Session cookies are used to store the contents of your shopping cart, should you choose to complete the check-out process later during your visit to the Site.

If you reject cookies, you may still use the Site, but your ability to use some areas of the Site, such as Fimmaec IT’s shopping cart or "save password" features may be limited.

Third Party Cookies

The use of cookies by Fimmaec IT’s third party service providers is not covered by this Policy. Fimmaec IT does not have access or control over third-party cookies. Fimmaec IT’s service providers use persistent cookies for advertising and retargeting purposes. Fimmaec IT may tie the information gathered to Fimmaec IT’s users Personal Information. For further information on third party cookies, please review their respective privacy policies.

Analytics/Log Files

Additional Usage Information collected may include other information about your visits to the Site. For example, we may collect anonymous information about your computer, such as your IP address (a number assigned to your computer whenever you surf the World Wide Web); the type of Internet browser you are using; the type of computer operating system you are using; or the domain name of the website from which you linked to the Site. This Additional Usage Information will not be linked to your Personal Information and will only be collected in the aggregate in connection with all the users of the Site for planning, forecasting and/or evaluation purposes. As such, please note that this Policy does not cover aggregated data from which the identity of an individual cannot be determined. Fimmaec IT retains the right to use anonymous aggregated data in any way that it determines appropriate.

The Site may offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.


To request removal of your Personal Information from Fimmaec IT’s blog or community forum, contact us using the information at the bottom of this page. In some cases, we may not be able to remove your Personal Information, in which case we will use reasonable efforts to let you know if we are unable to do so and why.

Third Party Services and Software

Fimmaec IT offers a variety of third party services and software that can be used by users either as an add-on to the Services or a download, with your permission, to your computer to enhance your experience with the Services ( i.e. the Microsoft® Outlook client). Any such third party services or software obtained by way of Fimmaec IT are subject to the privacy policies of those third party providers. This Policy does not apply to third party services or software. You acknowledge and agree that your continued use of third party services and software constitutes your consent to their privacy policies and agreement that such use does not in any way relate to or give rise to any liability under this Policy. Fimmaec IT encourages you to carefully read the privacy policy of such third party service/software providers.

The Site includes links to other websites (and occasionally allow other sites to be co-branded with Fimmaec IT). Those sites’ privacy practices may differ from those of Fimmaec IT. If you submit Personal Information to any of those sites, your information is governed by their privacy policies. Fimmaec IT encourages you to carefully read the privacy policy of any website you visit.

Your Consent

Your use of the Site and Services indicates your consent for Fimmaec IT to collect, use and disclose your Personal Information in accordance with this Policy. If you do not agree with these terms, you are requested not to provide any Personal Information to Fimmaec IT. If you choose not to provide us with any required Personal Information, Fimmaec IT will not be able to offer you certain services.

Fimmaec IT will share your contact information with Fimmaec IT and its trusted affiliates, independent contractors and business partners if you provide your opt-in consent to do so. If you no longer wish to receive information regarding the products and services offered by them please send an e-mail to the address listed at the end of this Policy.

Fimmaec IT does not sell or redistribute your Personal Information.

Information Sharing

We may disclose your Personal Information to our affiliates, as well as to third parties as follows:

(a) Third Party Vendors. Fimmaec IT may provide your Personal Information to third parties that provide services to assist us with the Services such as customer service or payment processing, as well as to enforce the General Terms of Service (and any related Service or policy documents). These companies are authorized to use your Personal Information only as necessary to provide such assistance services to us. Only contract information for a domain name will be provided to the registrar partner(s) in order to complete the registration process;

(b) Law Enforcement. Your Personal Information may be shared with law enforcement officials if it relates to a criminal investigation or alleged illegal activity;

(c) Necessary or for Safety Reasons. Fimmaec IT may also disclose your Personal Information if required or permitted to do so by law, for fraud protection and credit risk reduction purposes, and/or in the good-faith belief that such action is necessary to protect and defend the rights or property of Fimmaec IT or the users of the Site or the Services, to act under urgent circumstances to protect the safety of Fimmaec IT or its employees or a member of the public, or to comply with a judicial proceeding, court order, or legal process; or

(d) Sale or Acquisition of Assets. If Fimmaec IT becomes involved in a transaction involving the sale of its assets, such as a merger or acquisition, or if Fimmaec IT is transferred to another company, Fimmaec IT may disclose and/or transfer your Personal Information as part of the transaction. If the surviving entity in that transaction is not Fimmaec IT, the surviving Fimmaec IT may use your Personal Information pursuant to their own privacy policies, and those policies may be different from this Policy.

How Fimmaec IT uses Personal Information

Fimmaec IT may, from time-to-time, use Personal Information collected to:

(a) provide users with a product or service that has been requested;

(b) contact users directly regarding products and services offered by Fimmaec IT and its trusted affiliates, independent contractors and business partners;

(c) understand user preferences in order to enhance users’ experience with Fimmaec IT and such affiliates, independent contractors and business partners;

(d) research the effectiveness of the Site and the marketing, advertising and sales efforts of Fimmaec IT, its trusted affiliates, independent contractors and business partners; and

(e) for the collection of account receivables owed by users to Fimmaec IT.

Maintenance, Retention and Security of Personal Information

Personal Information that is maintained on Fimmaec IT’s systems is protected using commercially reasonable security measures. However, we cannot guarantee that the information submitted to, maintained on, or transmitted from Fimmaec IT’s systems will be completely secure and transmission of information over the Internet is susceptible to possible loss, misrouting, interception and misuse.

Access to Personal Information

If requested in writing and to the extent permitted and required by law, Fimmaec IT (a) provides individuals with access to Personal Information held about them and (b) deletes your Personal Information from Fimmaec IT’s system and records. Please note, that due to technical constraints and the fact that Fimmaec IT backs up its systems, Personal Information may continue to reside within Fimmaec IT’s systems after deletion for some time. Individuals, therefore, should not expect that their Personal Information would be completely removed from Fimmaec IT’s systems in response to an accepted request for deletion.

If your Personal Information changes, or if you no longer desire Fimmaec IT’s Service, you may correct update, or delete it by contacting us by telephone or mail at the contact information listed below.

Fimmaec IT reserves the right to decline access to Personal Information where disclosure of the information requested is not required or permitted by applicable law.

Where information will not or cannot be disclosed, the individual making the request will be provided with the reasons for non-disclosure. Where information is disclosed, Fimmaec IT will endeavor to provide the information in question within a reasonable time following the request.

Fimmaec IT will not respond to repetitious or vexatious requests for access. In determining whether a request is repetitious or vexatious, Fimmaec IT will consider such factors as the frequency with which information is updated, the purpose for which the information is used, and the nature of the information.

To guard against fraudulent requests for access, Fimmaec IT will require sufficient information to allow it to confirm the identity of the party making the request before granting access or making corrections.


Privacy Policy Revisions

Fimmaec IT may from time to time review and revise its privacy practices and this Policy. In the event of a revision, an appropriate notice will be posted on this Site, status blogs and/or online web forums. Fimmaec IT may also notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. Fimmaec IT encourages you to periodically review this page for the latest information on Fimmaec IT’s privacy practices. Changes to the Policy will apply to the information collected from the date of posting of the revised Policy to Fimmaec IT’s website as well as to existing information held by Fimmaec IT.


If you have any questions about the privacy practices of Fimmaec IT, or you wish to access your Personal Information, please contact:


Email: support@fimmaecit.com



Fimmaec IT Inc.

Legal Department


1800 Pembrook Drive

Orlando, Florida 32810